Frequently Asked Questions
What is Buzzup?
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Think of Buzzup as a portal to news, information and interesting stories on the web from New Zealand. A one stop shop so you can find all the latest news and gossip from a number of different sites. Best of all, YOU (the user) submit the stories and links you think other people will like. After you submit content, other people read your submission and vote for what they like best. If your story rocks and receives enough votes, it is promoted to the front page for the millions of visitors to see.
Buzzup, is a web application that allows you to submit an article that will be reviewed by all and will be promoted, based on popularity, to the main page. When a user submits a news article it will be placed in the "unpublished" area until it gains sufficient votes to be promoted to the main page.
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What is Buzzup SmartSystem?
Smartsystem will automatically detect if this URL is a video (i.e. Youtube, Google Video, xoinks etc) so you don't need to. We have made it easier for you and the system will now automatically add a play button if it is a video. This also means our "Submit to Buzzup" bookmarklets and integration tools now work for videos. To find out more about the bookmarklets go to Buzzup Tools
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What Video sites are compatible?
You can submit videos from any url, however if you submit from one of the following then Smartsystem will kick in and add a play button to the link summary.
SmartSystem Recognises:Google Video, YouTube, Xoinks, Revver, My Space, Vimeo, Veoh, MetaCafe, iFilm, Guba, Daily Motion, Stage6Divx, MSN Soapbox, Live Video, GoFish, YouAreTv, LiveLeak, CollegeHumor, putfile.com
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Video does not display?
If you are using OS X the youtube video may not display. Please click on the title of the story to be taken to youtube.com to view the video there. If you are not using OS X and the video does not display please make sure you have java enabled.
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How does the Approval System work?
Unfortunately there are "people" out there that wish to ruin sites like Buzzup with spam. We are doing our best to stop this and have introduced an Approval System.
We have automatically approved all US domains and other domains will be added over time. If the domain in the url you are submitting has not been approved your story will need to be approved by an administrator before it will show in the list of upcoming stories. Once the story is approved we will add the domain to the verified list and in future the story will show up immediately. If you would like to have your domain added to this list please use the contact form.
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The site is not displaying correctly?
We have recently made some changes to the look of our site. If you have used the site previously it may not display correctly until you refresh your cache. To do this follow the steps below.
We are also aware that you MAY experience issues with displaying in Internet Explorer 6. We recommend the use of Firefox or Internet Explorer 7. To download them, click on the appropriate link below.
Clearing Cache on Safari 1.0 / Safari 2.0 for Macintosh OS X
1. Open Safari.
2. Select Empty Cache.
3. Click Empty on the Are you sure message box.
4. Exit and relaunch the browser.
Clearing Cache on Firefox 2.0 for Macintosh
1. Click Tools
2. Click Clear Private Data...
3. Check "Cache" check box
4. Click Clear Private Data Now.
5. Exit and relaunch the browser.
Clearing Cache on Microsoft Internet Explorer 5.0 for Macintosh
1. Open Internet Explorer.
2. Click Edit and select Preferences.
3. Click the arrow beside Web Browser.
4. Click Advanced.
5. Click Empty Now.
6. Click Ok.
7. Exit and relaunch the browser.
Clearing Cache on America Online 8.0 & 9.0
1. Click Start, select Settings and Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Click Delete Files.
4. Click OK on the Delete Files dialog box.
5. Click OK.
Clearing Cache on Microsoft Internet Explorer 5.0
1. Click Start and select Settings, then Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Click Delete Files.
4. Click OK on the Delete Files dialog box.
5. Click OK.
Clearing Cache on Microsoft Internet Explorer 6.0
1. Click Start and select Settings, then Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Click Delete Files.
4. Click OK on the Delete Files dialog box.
5. Click OK.
Clearing Cache on Microsoft Internet Explorer 7.0
1. Click Start and select Settings, then Control Panel.
2. Double-click Internet Options.
3. Click the General tab.
4. Click Delete under the Browsing History section.
5. Click Delete Files in the Delete Browsing History dialog box.
6. Click OK.
7. Click Close.
8. Close and relaunch your browser.
Clearing Cache on Netscape Communicator / Navigator 8.0
1. Click Tools and select Options.
2. Select Privacy under Options on the left side of the screen.
3. Click Cache.
4. Click Clear Cache.
5. Click Clear.
6. Click OK.
Clearing Cache on Firefox 1.0
1. Click Tools and select Options.
2. Click the Privacy Icon.
3. Click Clear across from the Cache option.
4. Click Ok.
5. Exit and relaunch the browser.
Clearing Cache on Firefox 2.0
1. Click Tools and select Options.
2. Click the Privacy icon.
3. Click Clear Now in the Private Data area.
4. Click Ok.
5. Exit and relaunch the browser.
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How Do I submit a Story
This is a fairly easy process. Just click on the "Submit a New Link" button at the top of the page. Enter the "URL" (web address found in the address bar), Click "Continue" and fill out the "body", the text about the link you are posting,the "title" you would like to use for your story and any tags (keywords) you would like to use.
Then select the category that is relevant for your story.
Click "Preview and Submit" check it looks like you want, then click "Submit" and you are done.
Also see our Buzzup Tools page for tools to help make submitting easier.
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How do I contact the people at Buzzup
If you wish to contact us please use the "Contact Us" Link at the bottom of the page
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I have contacted Buzzup but have not had a reply?
You may have contacted us outside of our normal working hours. Please see below for our working hours. If it has been more than 24 hours please email us at info@buzzup.com
Normal Business Hours:
Monday - Friday - 8.30am til 5.30pm
Saturday - 10am till 2pm
Expected response times are:
Daytime Support: 4 working hours
After-hours Support: 12 working hours
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How do I change my username
If you wish to change your username/login please use the "Contact Us" form at the bottom of the page. Please explain why you wish to change your username and what your preferred username is. We will review your request and notify you of our decision.
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How do I unsubscribe to site emails
To unsubscribe from emails from Buzzup.com click on "Profile" at the top of the page. Then click "modify" and remove your name from the "Email Communication" field. You can re-subscribe at anytime by adding your email address back in this same field.
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How do I add a link it! button on my site?
Please visit the Buzzup Tools page where you will find a number of options for adding a button to your site.
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Do you have a widget for OS X Dashboard?
Yes - Click here to download it
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